Frequently Asked Questions
Everything you need to know about creating your masterpiece.
What is included in a Diamond Painting Pro kit?
Each kit comes with a premium adhesive canvas, color-coded resin diamonds, a diamond applicator tool, a wax pad, and a craft tray to organize your gems.
What is the difference between Round and Square drills?
Round drills are easier for beginners and leave small gaps for a sparkly effect, while Square drills fit together perfectly for a full mosaic look with no canvas showing.
How long does shipping take for my order?
Standard shipping typically takes 7-15 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery.
What happens if I run out of a specific diamond color?
We offer a 'Missing Diamond Protection' guarantee. If you run out of any color, simply contact our support team and we will ship the replacement drills to you free of charge.
Can I turn a personal photo into a diamond painting?
Yes! We offer Custom Diamond Painting kits. Simply upload your high-resolution photo on our custom product page, and we will convert it into a detailed pattern for you.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not satisfied with your kit or if it arrives damaged, please contact us to initiate a return or exchange.